Privacy Policy

Effective Date: 25 July 2025

At Vantix Fitness, your privacy matters to us. This policy explains how we collect, use, protect, and store your personal information when you visit our website, place an order, or contact us.

1. What Information We Collect

We may collect the following personal data:

Name, email address, phone number
Billing and shipping address
Payment details (processed securely via third-party providers)
IP address, device type, and browser info
Purchase history and preferences

2. How We Collect It

We collect your data when you:

Place an order
Create an account
Subscribe to our newsletter
Contact us via email or forms
Browse our website (via cookies and analytics)

3. Why We Collect Your Data

We use your information to:

Process and deliver orders
Communicate order updates
Respond to customer support queries
Improve your shopping experience
Send marketing emails (only if you’ve opted in)
Comply with legal obligations

4. Sharing Your Data

We only share your data with:

Trusted payment processors (e.g. Wix Payments, PayPal)
Shipping and delivery partners
Wix and integrated analytics tools for performance monitoring

We do not sell or rent your personal data to third parties.

5. Your Legal Rights (UK GDPR)

You have the right to:

Access the personal data we hold about you
Correct inaccurate or outdated information
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing at any time
File a complaint with the Information Commissioner’s Office (ICO)

6. How We Protect Your Data

Your data is stored securely on encrypted servers managed by Wix.com. We take steps to:

Limit access to your data
Use HTTPS encryption
Monitor for unauthorized access or security breaches

7. How Long We Keep Your Data

We retain data:

For as long as needed to fulfil your order
As long as you have an account with us
For up to 6 years for accounting/legal purposes

8. Cookies & Tracking

We use cookies to:

Improve site performance
Analyze visitor traffic
Personalize your experience

You can control or delete cookies in your browser settings. For more detail, view our [Cookie Policy] (or combine with this page if preferred).

9. Marketing Emails

You will only receive marketing emails if you explicitly opt in. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email or contacting us directly.

10. Contact Us

If you have any questions about your data or wish to exercise your rights, contact us:

📧 vantixfitness@gmail.com

📍 UK-based

📱 Instagram: @vantix.fitness